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EMPLOYER ADVICE

Use Candidate Feedback to Improve Your Hiring Process

Fix the most repeated point of confusion before adding another survey question.

Michigan workforce guide: workplace context

HIRED IN MICHIGAN EDITORIAL • PRACTICAL GUIDE • OCTOBER 18, 2026

Ask about a specific experience

Invite applicants to comment on application clarity, scheduling, interview preparation, and communication. Keep the request brief and voluntary. Separate process feedback from the selection decision so candidates understand the purpose. Questions about a concrete step produce more useful information than a broad request to rate the company.

Choose one improvement at a time

Look for recurring confusion, such as unclear parking instructions or an interview invitation without a job title. Verify the issue with your recruiting team and change the underlying process. Then review later feedback to see whether the confusion persists. Avoid treating one comment as proof that every applicant had the same experience.

A practical detail to check

Keep a small change log connecting a reported problem to the action taken. If scheduling instructions were unclear, preserve the revised message for future invitations. The value of feedback comes from making a practical improvement and checking whether applicants can understand the new process.

Put the advice into practice

Choose one current role or recruiting activity to use as a pilot. Review the details with the person who owns the work, and confirm that the written information reflects the actual opportunity. Keep a dated note of the changes so your team can distinguish the current version from an older message or document.

After the next candidate interaction, ask whether the information helped move the process forward. Look for a specific issue you can correct, rather than assuming one response proves the whole approach works. Share the correction with everyone using the materials. Consistent execution matters as much as a carefully prepared first draft.

Before you move on, write down your next action in one sentence: fix the most repeated point of confusion before adding another survey question. Give that action a realistic time in your schedule and keep any unanswered questions beside it. Review those questions when you receive new information instead of treating an assumption as a confirmed detail.

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